KPIs (Key Performance Indicators) are key indicators used to measure the success or performance of a business and are most commonly used to..Read More
Not all customers are created equal. Some are more equal than others. We refer to these as our Core Customers. Core Customers are the..
I was recently in Brunnen, Switzerland, facilitating an annual planning session for Veeam Software. Veeam is a hyper-growth software..Read More
I am in Boston at Hubspot’s Inbound 2014 conference. It’s been a long day and I’ve got to get back to my hotel. Instead of hailing a taxi,..Read More
"Where is he?"
"Sir, I am going to need you to get off the plane... now! And if you resist, I will have to call security."
A client recently shared how amazingly well the daily question worked for them. Their daily question this quarter is "How do I show my..Read More
I was recently asked at a conference "How do I know that my brand promise is a good one? How do I know it is working?"Read More